By Sharon Allen, Chief Executive, Skills for Care @sharonallensfc
As
I was sitting at our national conference earlier this year, listening to
Disability Rights UK Ambassador Sir Bert Massie, Tina Coldham, Chair of SCIE
Co-production Committee and TLAP chair Clenton Farquharson, being very clear
about what people who need care and support need to think about when recruiting
staff, I thought: "This is what co-production looks like".
Their
lively and utterly frank discussion was one of the highlights of our conference
and in this Co-production Week, a reminder of why we must include the lived
experiences of our fellow citizens in everything we do.
It’s
something I’ve been committed to throughout my career
This is because it is obvious to
me that if we don’t include the voices and experiences of people who actually
use care and support services, we end up doing things that neither work nor are
person centred.
One
the key drivers in our sector is leadership and leaders like me have to model
in our organisations, that co-production is not an optional extra. I'm
fortunate that colleagues in Skills for Care get this and we work together to
make it happen.
A
great example of co-production is our information hub
This is designed for individual employers and came out of a sector roundtable event. A smart idea, driven from day one
by individual employers who provided invaluable insight and experience when the
specification for this hub was being developed. They continued to guide and advise
the project all the way through and in 2016/17 there were more than 40,000 page
views on the hub.
Our
Employing Personal Assistants toolkit was another project co-produced with
employers. We worked with members of People Hub - the personal health budgetsnetwork - to ensure this resource was equally relevant to holders of Personal Health
Budgets. The toolkit has proved popular because it is fit for purpose with 6066
people accessing the toolkit and 16000 page views.
Underpinning
this was the creation and implementation of a participation policy so people
offering their expertise are appropriately supported and reimbursed as no one
should be out of pocket when they support co-production.
Our
recently published autism guides were co-produced
They were co-produced with people with lived
experience so they were able to shape guides that could actually have an
impact. Some of that co-production group also made videos to increase the
awareness and understanding of autism which can be viewed here.
More
recently we had a representative from West of England Centre for Inclusive
Living on our Adult Care Trailblazer group, which has done some brilliant work
in creating the new apprenticeship standards for our sector.
These
examples are illustrations that we are making progress and I am also aware
there is more we can and must do.
That’s
why I’m making a pledge this week to continue to drive our co-production work
forward. Not only is it the right thing to do, it makes sense if we want to
create products and services that actually make a difference.
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