By Laura Able, Peer Researcher
To take a coproductive
approach to an evaluation about the Oxfordshire County Council (OCC)
Coproduction Programme was clearly apt. On a personal level, I consolidated existing
skills, earnt money, felt the feel good factor of working together and remain intrigued
by the borders that lie between theory and practice. The critical OCC challenge was whether the
convoluted mechanisms of a large hierarchal structure can be adapted and/or
radically change to facilitate coproduction.
I have definitely gained greater insight into how it works or not. This is a non-cynical position.
As peer
researchers we gave different ideas/viewpoints to the research design and grounded
the process in the principles of equality, diversity, access and the sharing of
power. We maintained the focus on these key
factors. Our employment indicated the priority of these values and we added complementary
skills – Patrick provided a methodical overview with clarity whereas I gathered
in-depth rich data. What people said and
how they said it is important. Our approach encouraged all and particularly
service users/carers to be open and honest.
Witnessing the tensions and
frustrations of those involved at all levels was difficult, I was not in a
position to offer advice even if I had it, regurgitating (in transcription) most
of what I heard.
For me the
coproduction process is about striving for the ideal of democratic citizenship
and this was recognised throughout the evaluation through our mixed methodology
and also the opinions of our research participants; but these were not static
they oscillated depending on they were talking about. The underpinning values, beliefs and
understandings were not always developed due to factors such as restraints in
time, resources and changes in staff in our research team and the OCC, because
this is the real unpredictable world.
Essentially, for me, we have examples of inspirational change progressing
positively in a fluctuating uncertain context.
I hope that
this evaluation contributes to the growing body of evidence that validates the
coproduction approach. To be meaningful
and have an impact there has to be accountable, identifiable outcomes that are attributable
to this process. My bias is towards democratic principles and sticking true to
the data. In the fullness of time, if the Council are brave enough to continue
coproductively all their services will improve. It is not easy as so eloquently
put by both the professionals and services users. Why should it be?
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